Responsible Gaming — yes baji

Section 1

Our Commitment to Responsible Gaming

yes baji is committed to providing a safe, fair, and enjoyable gaming environment for all players across Bangladesh. Responsible gaming is not simply a regulatory checkbox for us — it is a core value embedded in every feature of our platform, from account registration through to daily gameplay.

We recognise that while the vast majority of our players engage with casino games, cricket betting, and slots purely for entertainment, a small number of individuals may develop patterns of behaviour that cause harm to themselves or their families. yes baji takes that risk seriously and has invested in a comprehensive responsible gaming framework designed to detect, prevent, and address problem gambling at the earliest possible stage.

Our responsible gaming programme covers four key areas: prevention (age verification, player education, and account controls), early intervention (behavioural monitoring and automated alerts), player tools (deposit limits, time-out periods, and self-exclusion), and support (direct access to yes baji's 24/7 support team and signposting to professional help organisations).

All players are encouraged to read this page in full before they begin or continue gaming on yes-baji.com. Setting personal limits proactively — before a problem arises — is the single most effective step you can take to ensure your experience with yes baji remains positive and controlled.

Our Core Principles

Gambling is entertainment — not a financial strategy
Every player has the right to set their own limits
Vulnerable players deserve proactive protection
Requesting help is always the right decision
Player wellbeing always comes before platform revenue

Behavioural Monitoring

yes baji's platform monitors account activity for patterns that may indicate problem gambling — such as rapidly increasing bet sizes, extended unbroken sessions, or repeated deposit attempts following large losses. Our team reviews flagged accounts and may reach out proactively to check on your wellbeing.

Verified Identity

Every yes baji account undergoes identity and age verification. No player under the age of 18 may open an account or access any gambling product on the platform.

Deposit Controls

Set daily, weekly, or monthly deposit limits directly from your account settings. Limits take effect immediately. Increases require a mandatory 48-hour cooling-off period before activation.

Session Time Reminders

yes baji can display session duration reminders at intervals you choose — 30 minutes, 1 hour, or 2 hours. Regular reminders help you stay aware of how long you have been playing.

Time-Out Periods

Request a temporary break of 24 hours, 7 days, or 30 days. During a time-out, your account is suspended and you will not receive any promotional communications from yes baji.

Self-Exclusion

Players who need a longer break can request self-exclusion for 6 months, 1 year, 3 years, or permanently. Self-exclusion is activated within 24 hours and cannot be reversed during the chosen period.

24/7 Support

Our responsible gaming support team is available around the clock, every day of the year. Contact us at [email protected] at any time — all conversations are confidential and handled with care.

Section 2

Age Restriction — 18+ Policy

yes baji operates a strict minimum age policy. All players must be at least 18 years of age to register an account, make a deposit, or access any gambling product on the yes baji platform. This policy applies to all players in Bangladesh without exception.

Age Verification at Registration: When you create a yes baji account, you are required to confirm that you are 18 or older during the registration process. Within a short period of account creation, yes baji may request a copy of a valid government-issued identity document — such as a Bangladesh National ID card (NID) or passport — to verify your date of birth. Accounts that cannot be verified will be suspended until verification is completed.

Ongoing Verification: yes baji reserves the right to request age and identity documentation at any point during a player's account lifetime, particularly before processing a withdrawal. This is a standard safeguard to ensure compliance with our 18+ policy and to protect younger individuals from accessing gambling products.

Protecting Minors: If you share a device with younger family members, we strongly recommend that you log out of your yes baji account after each session and ensure your login credentials are not accessible to minors. Never share your yes baji username, password, or OTP codes with anyone — including family members who may be under 18.

Suspected Underage Play: If yes baji has reason to believe that a registered account is being operated by or on behalf of a person under 18, we will immediately suspend the account, withhold any winnings, and investigate the matter. Any funds deposited by a person under 18 will be returned to the payment source after investigation.

Under 18? Stop Here.

If you are under 18 years of age, you are not permitted to register or use yes baji. Please close this page. If you are a minor who has accidentally accessed this site, please inform a parent or guardian immediately.

Accepted ID Documents

Bangladesh National ID Card (NID)
Valid Bangladeshi passport
Bangladesh driving licence (with date of birth)
Birth registration certificate (with photo)

Protecting Minors on Shared Devices

Always log out after your session
Never save your password on shared devices
Enable device parental controls where available
Keep your OTP codes private

Section 3

Deposit and Spend Limits

One of the most effective tools for maintaining control over your gambling activity is setting a personal deposit limit. yes baji allows every registered player to set limits on how much they deposit into their account over a defined time period. These limits are entirely player-controlled and can be configured directly from your account settings at any time.

Available Limit Types:

Daily Deposit Limit: The maximum amount you can deposit within any rolling 24-hour period. For example, setting a daily limit of ৳2,000 means you cannot deposit more than ৳2,000 in a single day, regardless of how the deposits are spread.
Weekly Deposit Limit: The maximum total deposits permitted over any rolling 7-day window. Useful for players who prefer to manage their activity on a weekly budget.
Monthly Deposit Limit: The maximum total deposits permitted within a calendar month. A monthly limit of ৳20,000, for instance, ensures your total gambling spend cannot exceed that amount in any given month.
Single Session Spend Limit: A cap on the amount you can wager or lose within a single continuous gaming session before the platform prompts you to stop or take a break.

How Limits Are Applied: Deposit limit reductions take effect immediately upon confirmation. Limit increases, however, require a mandatory 48-hour reflection period before they are activated. This cooling-off window is intentional — it gives you time to reconsider whether increasing your limit is truly in your best interest.

Setting Your Limits via bKash, Nagad, and Rocket: When depositing through local payment methods such as bKash, Nagad, Rocket, or Upay, your deposit limit applies across all payment methods combined. You cannot, for example, bypass a ৳2,000 daily deposit limit by splitting the deposit between bKash and Nagad — the combined total is tracked against your limit in real time.

Loss Limits: In addition to deposit limits, yes baji offers a loss limit tool, which caps the net losses you can incur within a defined period. This provides an additional safety net beyond deposit controls — particularly useful for players who may deposit within their limit but still experience significant losses through gameplay.

Wagering Limits: Players may also set a maximum wager per bet or per game round. This prevents a single large bet from consuming a disproportionate share of your balance in one action.

To set or adjust any of your spending limits, navigate to the Responsible Gaming section within your yes baji account settings. If you need assistance configuring your limits, contact [email protected] and our team will guide you through the process.

Section 4

Time-Out and Session Controls

Taking a break from gambling is one of the most straightforward and effective ways to maintain a healthy relationship with gaming. yes baji provides a range of session and time-out controls that allow you to pause your account for a period of your choosing — without the permanence of full self-exclusion.

Session Duration Reminders: You can configure your yes baji account to display an on-screen reminder after a set amount of continuous play — options include 30 minutes, 1 hour, 2 hours, or a custom interval of your choice. When the reminder appears, you will be given the choice to continue your session or end it. This feature helps break the pattern of losing track of time during extended gaming sessions, which is one of the most commonly reported precursors to problematic play.

Reality Check Prompts: In addition to session timers, yes baji can display a reality check at your chosen interval — a summary of your net win/loss position and total time played during the current session. These prompts are intended to give you a clear, factual picture of your activity before you choose to continue.

Time-Out Periods: If you want to step back from gambling for a defined period without permanently closing your account, a time-out is the right tool. yes baji offers the following time-out durations:

24-Hour Time-Out: Your account is suspended for one full day. Ideal for a short reset after an unexpectedly long session or a stressful day.
7-Day Time-Out: A one-week break. Suitable for players who notice they are playing more frequently than intended.
30-Day Time-Out: A full calendar month away from the platform. Recommended for players who are beginning to feel that gambling is occupying too much of their time or finances.

During any active time-out period, your account login is disabled, pending bets are settled normally, and your account balance is preserved. You will not receive any promotional SMS, bonus offers, or marketing communications from yes baji while a time-out is active.

When to Consider a Time-Out

You have been playing for more than 3 hours in a single session

You are chasing losses from an earlier session

You feel frustrated, stressed, or emotionally reactive while playing

You have exceeded your planned budget for the day or week

Gambling is interfering with sleep, work, or family responsibilities

You feel compelled to play even when you do not actually want to

How to Activate a Time-Out

Go to Account Settings → Responsible Gaming → Time-Out and select your preferred duration. The time-out activates immediately upon confirmation. To request a time-out via support, email [email protected] with the subject "Time-Out Request — [Duration]". Our team will activate it within one hour.

Section 5

Self-Exclusion Options

Self-exclusion is the most robust player protection tool available on yes baji. It is designed for players who recognise that their gambling behaviour has become — or is at risk of becoming — harmful, and who want a firm, binding mechanism to prevent further access to the platform for an extended period.

Unlike a time-out, which is a temporary cooling-off measure, self-exclusion represents a serious and irrevocable commitment for the duration of the chosen period. Once a self-exclusion is activated, it cannot be reversed or cancelled until the full period has elapsed — regardless of any subsequent request to reopen the account.

Available Self-Exclusion Periods:

6 Months: A firm half-year break. The minimum self-exclusion period available on yes baji.
1 Year: A twelve-month exclusion, suitable for players who have identified a significant pattern of problematic play.
3 Years: A long-term exclusion for players who need an extended period of distance from online gambling.
Permanent / Indefinite: A lifetime exclusion with no end date. This option is irreversible. Players choosing permanent exclusion should be fully aware that their account will be closed, their balance refunded, and they will be permanently barred from registering a new account on yes baji.

What Happens During Self-Exclusion:

Your yes baji account is immediately disabled and login access removed
Any pending bets at the time of exclusion are settled and remaining balance is refunded to your registered payment method
All marketing communications (SMS, email, in-app) are permanently halted
yes baji will make every reasonable effort to identify and close any duplicate accounts
At the end of the exclusion period (for non-permanent exclusions), a mandatory 7-day reflection period is required before account reinstatement can be requested

How to Request Self-Exclusion:

1

Access Account Settings

Log into your yes baji account and navigate to Account Settings → Responsible Gaming → Self-Exclusion.
2

Select Your Exclusion Period

Choose from 6 months, 1 year, 3 years, or permanent exclusion. Read the confirmation notice carefully before proceeding.
3

Confirm Your Decision

Enter your account password to confirm. An OTP will be sent to your registered Bangladeshi mobile number as a final verification step.
4

Exclusion Activates Immediately

Your account is suspended instantly. You will receive a confirmation email and your remaining balance will be processed for refund within 3 business days.
5

Alternative: Contact Support Directly

If you are unable to access account settings, email [email protected] with the subject "Self-Exclusion Request — Urgent". Our team activates exclusions within one hour of a verified request, 24 hours a day.

Section 6

Recognising Problem Gambling

Problem gambling develops gradually and is often difficult to recognise from the inside. Many people who develop a gambling problem are genuinely unaware of it in the early stages, or rationalise their behaviour as normal. Understanding the warning signs is the first and most important step toward getting help.

yes baji encourages all players to reflect honestly on the following indicators. These are not meant to be alarming — most players will never experience them. But if several of these patterns resonate with your own experience, it is worth speaking to someone you trust, or contacting our support team confidentially.

Financial Warning Signs:

Gambling with money that was intended for essential expenses — such as rent, food, utility bills, or family obligations
Borrowing money from family, friends, or financial services specifically to fund gambling
Repeatedly depositing more after a loss in an attempt to "win it back" (chasing losses)
Hiding financial transactions related to gambling from a partner, spouse, or family members
Feeling genuine distress about money but continuing to gamble despite this

Behavioural Warning Signs:

Spending increasing amounts of time gambling, or thinking about gambling when not playing
Failed attempts to reduce, control, or stop gambling activity
Neglecting work, studies, family responsibilities, or personal health because of gambling
Feeling restless, irritable, or anxious when not gambling or when attempting to cut down
Using gambling as a way to escape stress, anxiety, loneliness, or depression
Lying to friends or family about how much time or money is spent on gambling

Emotional Warning Signs

Feeling guilty or ashamed after a gambling session
Experiencing mood swings that track closely with winning or losing
Gambling to cope with grief, trauma, relationship problems, or work stress
Feeling that you need to gamble with larger and larger amounts to get the same sense of excitement
Thinking about gambling as your primary source of excitement or purpose

Signs in Someone You Know

Unexplained financial difficulties or requests to borrow money
Withdrawing from social activities and family events
Secretive behaviour around their phone or computer
Noticeable mood changes — particularly after time spent online
Neglecting personal appearance or daily responsibilities

Talking to Someone You Trust

If you recognise these signs in yourself, telling a trusted friend or family member can be a powerful first step. You do not have to manage this alone. yes baji's support team is also available 24/7 at [email protected] — all conversations are strictly confidential.

Section 7

Self-Assessment Checklist

The following checklist is adapted from internationally recognised problem gambling assessment frameworks. Work through each question honestly. If you find yourself answering "yes" to three or more of these questions, we strongly encourage you to contact yes baji support or seek professional guidance.

This checklist is for personal reflection only — it is not a clinical diagnosis. A qualified counsellor or healthcare professional can provide a proper assessment.

Answer Honestly — Have You Ever…

Spent more money or time gambling than you originally planned?

Tried to cut down on gambling but found it difficult or impossible?

Gambled with money needed for essential expenses like rent or food?

Borrowed money or sold possessions to fund gambling?

Felt restless, irritable, or anxious when not gambling?

Used gambling as a way to escape problems or relieve stress?

Chased losses by returning to gamble after losing a significant amount?

Hidden your gambling activity from friends, family, or a partner?

Neglected work, studies, or family responsibilities because of gambling?

Felt that you needed to gamble with larger amounts to feel the same excitement?

Interpreting Your Responses:

0–2 "yes" answers: Your gambling behaviour appears to be within a recreational range. Continue using yes baji's limit-setting tools to stay in control and review this checklist periodically.
3–5 "yes" answers: This suggests some level of risk. We recommend setting stricter deposit and time limits, considering a 7-day or 30-day time-out, and talking to a trusted person about your gambling habits.
6 or more "yes" answers: This level of response is associated with problem gambling. Please contact yes baji support at [email protected] to discuss self-exclusion options and access professional support resources.

You Are Not Alone

Problem gambling affects people from all walks of life, across every income level, and in every city in Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, and Khulna. Recognising a problem is not a weakness. It is the first act of taking back control. yes baji is here to support you, not to judge you. Reach out to us at any time.

Review Regularly

Your relationship with gambling can change over time — particularly during periods of financial pressure, personal stress, or major life events. yes baji recommends revisiting this self-assessment checklist every three months, and immediately following any session where you felt out of control.

Section 8

Getting Help and Support

If you believe your gambling is causing harm to yourself or those around you, please do not wait. Taking action early makes recovery significantly more achievable. There are several routes to help available to players in Bangladesh.

Contact yes baji Support Directly: Our responsible gaming support team operates 24 hours a day, 7 days a week, 365 days a year — including during Eid, Durga Puja, and all Bangladeshi public holidays. You can reach us at [email protected] at any time. When you contact us about a responsible gaming concern, your message is treated with the highest level of confidentiality and handled by a dedicated team member — not a generic customer service agent.

When you contact us, our responsible gaming team can:

Walk you through the deposit limit, time-out, and self-exclusion tools in real time
Activate an emergency account suspension immediately on your request
Provide information about professional support resources available in Bangladesh
Arrange a follow-up check-in to see how you are getting on
Assist a family member who is concerned about a loved one's gambling behaviour

Support for Family Members: If you are concerned about the gambling behaviour of a family member — a spouse, parent, sibling, or child — yes baji can speak with you confidentially. In appropriate circumstances and with verified concern, we may be able to flag an account for enhanced monitoring. Contact us at [email protected] with the subject "Family Concern — Responsible Gaming".

Professional Support: yes baji encourages players who are experiencing serious difficulties to seek help from trained mental health and addiction professionals. While we are not able to recommend specific organisations by name due to the dynamic nature of service availability in Bangladesh, your general physician, a licensed counsellor, or a community mental health centre in Dhaka, Chittagong, or other major cities can provide referrals to appropriate addiction support services.

Financial Counselling: If gambling has caused financial difficulties, reaching out to a financial counsellor or advisor can help you create a structured plan to manage debts and rebuild your financial situation. Yes baji does not provide financial advice, but we encourage players to seek this kind of support alongside gambling-specific help.

🛡️

yes baji Responsible Gaming Team

Available 24 hours a day, every day. All conversations are strictly confidential. We are here to help — not to judge.

[email protected]

Support Hours: 24/7 — Bangladesh Standard Time (UTC+6)

Keep a Gambling Diary

One of the most effective self-help strategies recommended by addiction specialists is keeping a brief daily record of your gambling activity — how long you played, how much you deposited, how much you won or lost, and how you felt before and after. Over time, this diary can reveal patterns that are difficult to see in the moment and provides a concrete basis for conversations with a professional or with yes baji support.

Take Care of Your Wellbeing

Problem gambling often coexists with stress, anxiety, or depression. Caring for your overall mental health — through regular exercise, adequate sleep, spending time with family and friends, and pursuing non-gambling hobbies — can significantly reduce the urge to gamble excessively.

yes baji's Responsible Gaming Commitment — Summary

yes baji is committed to responsible gaming as a core pillar of our platform. We provide 18+ age verification, deposit and loss limits, session reminders, reality check prompts, time-out periods ranging from 24 hours to 30 days, and self-exclusion options from 6 months to permanent closure. Our 24/7 support team at [email protected] is always available for confidential assistance. Gambling should be enjoyable — and yes baji will always prioritise your wellbeing over everything else. Play responsibly. 18+ only.

Responsible Gaming at yes baji

Important Notice — Please Read